ROBERTO FILHO

PROFILE

Highly versatile and dedicated professional with over 16 years experience in diversified IT areas. Bilingual professional, possess excellent time management and adaptation skills. Very organized, responsible with an attention to detail. Cross-functional, quick learner.

CONTACTS

⌂ 1802 - 188 Keefer Place - Vancouver, BC

✆ (778) 877-1743

❝ linkedin.com/betosaud facebook.com/roberto.saud

✉ betosaud@gmail.com

PROFESSIONAL EXPERIENCE

FEDERAL DISTRICT PROSECUTOR'S OFFICE (MPDFT, BRAZIL) - PUBLIC SERVANT

• IT Customer Care

  Effectively troubleshooted, diagnosed and resolved issues in first-level customer care

  Sep 1999 - May 2002

• IT Network Management

  Effectively troubleshooted, diagnosed and resolved issues in second-level customer care, administered user directory structure

  May 2002 - May 2004

ATTORNEY GENERAL'S OFFICE (PGR, BRAZIL) - PUBLIC SERVANT

• IT Network Infrastructure

  Installed and maintained cabling, switching and routing equipment

  May 2004 - May 2007

• IT Technical Specifications

  head of IT acquisitions - to prepare specification terms to IT acquisition process

  2007 to 2013

• IT Acquisitions Advising

  monitored acquisition processes administratively

  2013 to present

EDUCATION

Langara College

Web and Mobile App Design and Development

Sep 2016 - Present

Universidade Católica de Brasília (UCB, Brazil)

MBA - Information Systems Management

Mar 2003 - Nov 2003

Centro Universitário de Brasília (UniCEUB, Brazil)

Undergraduate Degree: Higher Education Program of Technology in Data Processing

Jan 1996 - Mar 2000

LANGUAGES

• Native brazilian portuguese
• Fluent english