Stefanie Ng's Resume

Education

Emily Carr University of Art + Design

Certificate in UX Design Apr 2021 - Present

University of British Columbia

BA in Art History Sep 2009 - May 2014

Experience

Account Representative, Front-of-House Manager

The Workshop Vegetarian Cafe Aug 2019 - Mar 2020 / Vancouver, BC

Led a team in day-to-day operation, including sales, customer service, marketing, social media, recruitment, scheduling, inventory management, standardizing operating procedures and training. Our result was a 30% increase in sales. Designed marketing materials such as menus, product mockups and promotional posters. Established business relationship with Stong’s, increasing wholesale revenue by 50%

Wedding Photographer

Tea for Two Studios Apr 2014 - Jul 2018 / Vancouver, BC

Guided teams of photographers to capture weddings and engagements photoshoots. Post-processed all projects to match the brand’s visual aesthetics

Leasing Associate

BCG Property Management Nov 2015 - Jul 2016 / Vancouver, BC

Reduced vacancy rate from 45% to less than 10% within 5 months while performing under budget. Managed renewals, new leases and tenant improvements in 4 downtown commercial buildings.

Office Administrator

BCG Developments May 2015 - Jul 2016 / Vancouver, BC

Provided administrative support to property management and development departments while overseeing several special projects: head office relocation, company-wide IT infrastructure migration and Slack integration.

Skills

Graphic Design Wireframing Prototyping User Research Usability Testing Heuristic Evaluations HTML5 + CSS

Stefanie Ng